FAQ

Shipping & Delivery

How long does shipping take?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout.

Do you ship internationally?

We currently ship within the United States. For international orders, please contact our support team at service@cavusheo.com.

How can I track my order?

Once your order ships, you will receive an email with tracking information. You can also track your order through your Cavusheo account.


Returns & Warranty

What is your return policy?

We offer a 30-day return policy. Items must be unused and in original packaging. Please see our Refund Policy for full details.

How do I start a return?

Contact us at service@cavusheo.com with your order number and reason for return. We will provide return instructions and an RMA number.

Do your products come with a warranty?

Yes, all Cavusheo products come with a 1-year warranty against manufacturing defects. This covers material and workmanship issues under normal use.


Product & Compatibility

How do I know if a part fits my truck?

Each product listing includes a detailed fitment guide showing compatible years, makes, and engine models. If you are unsure, contact us with your truck details and we will verify compatibility.

What material are your delete pipes made from?

All Cavusheo DPF and CAT delete pipes are crafted from premium 304 stainless steel with TIG-welded seams for maximum durability and corrosion resistance.

Are installation instructions included?

Yes, we are working on detailed installation guides for each product. For now, please contact our support team and we can provide guidance for your specific vehicle.


Payments & Orders

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Shop Pay.

Can I cancel or modify my order?

Orders can be modified or cancelled within 12 hours of placing them. After that, please contact us as soon as possible and we will do our best to accommodate your request.

Is my payment information secure?

Absolutely. Our store uses SSL encryption and all payments are processed through Shopify secure payment gateway. We never store your credit card information.